Member Relations Intern (f/m/d)

ABOUT COMMON GOAL

With more than three billion fans, football is the largest social phenomenon on the planet. No other sport boasts such wealth, reach or cultural significance.  Common Goal is rooted in the belief that the world’s most popular sport is one of the few cultural forces strong enough to help shift society towards a more sustainable and equitable future for all. 

We want to maximise the game’s contribution to people and planet by forging a lasting connection between football as a business and football as a catalyst for social transformation.  We believe that achieving long-lasting change requires everyone’s collaboration. That’s why we are building a movement that creates opportunities for every stakeholder in football to participate and collaborate in support of our people and planet. 

Bottom-up and inside-out, we place all our focus on strengthening local capacity to transform realities, embedding purpose at the heart of the football industry and using football as enabler to inspire a shift in mindset. 

ABOUT THE ROLE

As Common Goal’s Member Relations Intern, you will be working closely with Common Goal’s Industry team in Berlin, ideally as of September 2023, helping develop and maintain quality relationships with Common Goal members (players, managers, supporters, and organisations pledging 1% of their earnings in support of high-impact social and environmental change initiatives).

You will be actively supporting Common Goal’s member experience strategy, focusing on delivering world-class opportunities that support our members’ changemaking journey.  

As part of your day-to-day responsibilities, you will communicate with members, conduct research that helps drive the continuous improvement of Common Goal’s member experience, and support the data management of Common Goal’s community. 

YOUR TASKS

• Support our member communications across each stage of the member journey, from the formal onboarding and announcement to the timely delivery of impact reporting.
• Support data management by collecting and updating data on Common Goal members.
• Support the planning and implementation of touchpoints (events, interviews, jerseys, learning sessions).
• Gather feedback on our members’ motivations, needs and satisfaction.
• Support in research tasks (member engagement opportunities, athlete activism, market development).
• Support in the creation of decks and presentations for current members and prospects.

YOUR PROFILE

• You are a people person, with exceptional oral and written communication skills and the ability to work and interact with a wide range of target audiences (ranging from professional football players to clubs and business partners).
• You are fluent in English and proficient in Spanish or German.
• You are proficient in Excel and are familiar with Google Sheets and CRM systems.
• You have excellent organizational skills with the ability to multitask efficiently.
• You are a matriculated university student – preferably in an advanced semester.
• You are based in Germany or willing to relocate to Berlin.
• You believe in our mission and are willing to go the extra mile for the cause.

OUR OFFER

• Experience real responsibility from day one and full ownership of your tasks.
• Be part of a motivating work culture with highly talented colleagues, flat hierarchies, lean decision-making processes and unique personal development opportunities within an internationally recognised social enterprise.
• Make a 3-6 month internship with a monthly remuneration of 520 Euros, 20 Euro internet allowance and a 30 Euro grocery voucher your own.
• Or become a working student for 13,20 EUR (gross salary) per hour. Last but not least, join an international squad from 18 countries, speaking more than 12 languages, that lives team play every day at its fullest and regularly meets at team events and football sessions.

Do you want to play an active part in driving social change through football on a global level? Then get into the game and join our team!

HOW TO APPLY

Kick things off by submitting your application documents via our online application form. Please submit your CV, a 250-300 word Cover Letter, as well as a short outline of no more than 400 words of an engagement opportunity targeting members, especially athletes. Choose one of the following topics to focus on: Gender Equity, Environmental Action, LGBTQ+ Inclusion, Racial Justice, or Mental Health

Common Goal is an equal opportunities employer and strongly committed to diversity, equity, inclusion and building a multicultural environment. We encourage applications from all suitably qualified and experienced people! Women, those identified as female and/or non-binary, and people from minority backgrounds are strongly encouraged to apply for this position.

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